- Shipping & Returns
Shipping & Returns
|Order Total||Shipping Cost|
|$0 - $24.99||$4.99|
|$25.00 - $49.99||$6.99|
|$50.00 - $74.99||$8.99|
|$75.00 - $98.99||$10.99|
|$99 or More||FREE|
We process our orders every business day and strive to ship stock items by the following business day. We request a 4 business day production time for special orders, however, we are able to accommodate rush orders in certain instances. Please inquire by phoning: 1-800-825-4533 or emailing: firstname.lastname@example.org
We guarantee our products to be free of manufacturer defects. If ever you discover a defect, please contact us immediately for special return instructions.
Non-personalized items returned within 30 days of purchase, in their original packaging, in original condition will be replaced or refunded, for the purchase price, not including any shipping charges. Please note that due to health regulations, bedding that has been used or laundered cannot be returned.
Personalized Items: We guarantee exact duplication of the information provided for personalization. PLEASE double-check spelling, spacing, order of initials and capitalization! If you discover an error by us on a personalized item, please contact us immediately for replacement instructions!
Custom sized items:We guarantee exact duplication of the measurements provided. PLEASE double check all measurements! We are happy to help! Please call us at: 1-800-825-4533 with any questions!
RV Mattresses have a 60 day Sleep Trial and because of their size, a different return policy. Please read those details HERE.
Our Return Address is:
Attn: Return Dept
152 Highway 184 North
Iva, SC 29655
Please include your original packing list and a note indicating the reason for your return and whether you would like an exchange or refund. Contacting us PRIOR to your return will speed the time it takes to process a return. Please contact us via phone at: 1-800-825-4533 OR by email at: email@example.com